Stonebridge Companies' DoubleTree by Hilton Denver Tech Center Receives Top Honors for Excellence in Customer Service

Jul 27, 2011

The DoubleTree by Hilton Denver Tech Center, owned and operated by Stonebridge Companies, has been awarded the prestigious CARE Cup for exceptional guest experience, employee satisfaction and service to its community.

Denver, CO (July 11, 2011) Stonebridge Companies, a well-known Denver-based hotel ownership, operations and development company, has received top honors for one of the properties it owns and operates: the DoubleTree by Hilton Denver Tech Center. Known as the CARE Cup, this traveling award is bestowed quarterly to one small and one large hotel, out of 250 DoubleTree properties worldwide. The DoubleTree by Hilton Denver Tech Center won the CARE Cup in the large hotel category. 

"Delivering a superb guest experience is the driving force at Stonebridge Companies, and we are honored to receive the CARE Cup, which recognizes our enduring commitment to customer service," said Navin Dimond, president and chief executive officer of Stonebridge Companies. "The DoubleTree by Hilton Denver Tech Center has a supremely talented team and leadership, and this award comes due to their consistent and enthusiastic efforts." Aaron Alberding is the General Manager of the DoubleTree by Hilton Denver Tech Center. 

In addition to outstanding customer service, the CARE Cup award criteria include a demonstration of high employee satisfaction and local community involvement. The CARE Cup began its celebrated global journey in 1986, and has reinforced the CARE culture of DoubleTree by Hilton over the past fifteen years. Each hotel has an employee team that focuses on guest service improvements, community service coordination and enhanced employee satisfaction, so the standards for CARE success are unique to each DoubleTree property and are internally driven. 

The DoubleTree by Hilton Denver Tech Center won the CARE cup specifically for its excellent guest service scores and year over year growth of 12 points. The hotel sponsors and supports several community initiatives and organizations including the Leukemia & Lymphoma Society's Light the Night Walk, the Denver Rescue Mission, the Aurora food bank, and the Teaching Kids to CARE program through DoubleTree by Hilton. 

The DoubleTree by Hilton Denver Tech Center is located in the heart of the Denver Technological Center, 10 miles south of downtown Denver, Mile High Stadium, the Pepsi Center, Coors Field and the Colorado Convention Center. It recently invested $15 million in renovations to its guest rooms, meeting space and hotel amenities. The DoubleTree by Hilton Denver Tech Center address is 7801 East Orchard Road, Greenwood Village, CO 80111. For more information and reservations, call 303-779-6161 or visit www.doubletreedenvertech.com

 


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CARE Cup won by DoubleTree Denver Tech Center



Care Committee members from DoubleTree Denver Tech Center: Aaron Alberding, Chairperson (General Manager); Roseanna Sena, President (PBX Operator); Carrie Holder, VP EE & Community Relations Human Resources Director); Marianne Weber, Secretary (Revenue/Reservations Manager); Chelsey Hanson, Member (Barista); Aaron Nunez, Member (Restaurant Server); Derek Faulman, Member (Bell Attendant); Tammie Roberts, Member (Catering Coordinator); Deryck Schwitzer, SALT Co-chair (Conference Services Manager); Jason Schafer, SALT Co-chair (Front Office Manager)
 

 
Kevin Mahoney, Chief Operating Officer - Stonebridge Companies; Rita Dimond, Principal - Stonebridge Companies; Anne Thompson, Director, Global Brand Culture And Internal Communications, DoubleTree by Hilton; Gary Steffan, Vice President of Doubletree By Hilton Brand Performance 

About Stonebridge Companies:

Founded in 1991 by Navin C. Dimond, Stonebridge Companies is a privately owned, innovative hotel management company headquartered near Denver, Colorado, which has developed over 60 hotels and operated more than 75 lodging properties. Currently, Stonebridge Companies operates over 40 hotels comprising in excess of 6,000 guest rooms in Alaska, Arizona, California, Colorado, Nevada, Utah, Virginia, and New York. The diverse portfolio includes select-service, extended stay, mid-scale and full-service hotels in primary and secondary markets. For detailed information, visit StonebridgeCompanies.com.


About DoubleTree by Hilton Hotels:

With a fast-growing global collection of contemporary, upscale hotels in more than 250 gateway cities, metropolitan areas and vacation destinations across five continents, every little thing we do at DoubleTree by Hilton inspires us to create a rewarding experience for our hotel guests, our team members and the communities we proudly serve. Our hospitality begins with a warm chocolate-chip-cookie welcome upon arrival and continues with the award-winning Hilton HHonors® guest loyalty program, an array of fine services and amenities, and our longstanding CARE Culture tradition that empowers more than 60,000 team members to provide the special comforts and acts of kindness that make the traveler feel human again. www.doubletreedenvertech.com


 

 

Media Contact Information:
Janelle Cram 
Vice President Sales & Marketing - Full Service 
Stonebridge Companies
9100 E. Panorama Dr., Suite 300 
Englewood, CO 80112
303-785-3140
jcram@sbcos.com

Patti Aslett
DoubleTree by Hilton Denver Tech
303-779-6161
Patricia.Aslett@hilton.com